ALTERNATIVE CONSUMER DISPUTE RESOLUTION
Under Law No. 144/2015 of September 8, in the event of a dispute, the consumer may resort to an Alternative Consumer Dispute Resolution entity (ADR).
The competent entity is:
Centro de Arbitragem de Conflitos de Consumo de Lisboa
Address: Rua dos Douradores, 112, 2nd floor, Lisbon
Tel.: +351 218 807 030
Email: juridico@centroarbitragemlisboa.pt
Website: http://www.centroarbitragemlisboa.pt